Frequently Asked Questions
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Where do I get my discount code?
- Discount codes for redeeming membership gifts are sent via email soon after your donation is made. The code will come in a separate email than the automated donation receipt that is sent immediately after a donation is made.
- Discount codes for redeeming membership gifts are sent via email soon after your donation is made. The code will come in a separate email than the automated donation receipt that is sent immediately after a donation is made.
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How do I redeem my code for these items?
- On this shop's checkout page, there is a field to enter your donation code. Your code will reduce the cost of your gift to zero with postage paid as well. There is no cost involved, and so no payment to be made to redeem your membership gift.
- On this shop's checkout page, there is a field to enter your donation code. Your code will reduce the cost of your gift to zero with postage paid as well. There is no cost involved, and so no payment to be made to redeem your membership gift.
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What if I don’t have an email address?
- If you don't have an email address, please contact our membership team at membership@surfrider.org and we will confirm your donation and get you your discount code.
- If you don't have an email address, please contact our membership team at membership@surfrider.org and we will confirm your donation and get you your discount code.
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Can I buy other apparel or accessories as well?
- Yes, you can buy Surfrider apparel and other items, but those are all in a separate shop from this membership gift redemption shop. Please do shop at our Surfrider shop. Your donation receipt included a different member's discount code which gives you a 20% on most items in the Surfrider shop.
- Yes, you can buy Surfrider apparel and other items, but those are all in a separate shop from this membership gift redemption shop. Please do shop at our Surfrider shop. Your donation receipt included a different member's discount code which gives you a 20% on most items in the Surfrider shop.
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How long does it take to receive my membership materials?
- Once you submit your gift redemption, it should ship to the address you provided within 3-5 business days.
- Once you submit your gift redemption, it should ship to the address you provided within 3-5 business days.
- Additional questions? Email membership@surfrider.org